Virtual Assistants for US Professionals

Your next great hire is already working.

Phoenix Prime BPO provides high-performance VA & BPO solutions to eliminate hiring headaches. Backed by 14+ yrs of Fortune 500 QA (Google, SiriusXM, Comcast), we handle sales, chat, admin & media ops with zero training burden so you scale fast.

100%
Dedicated US Timezone Support
0
Long Term Contract Lock-Ins
5★
Verified Client Satisfaction

What we do

Everything your business needs. Done.

Lead Generation & Cold Calling

Lead Generation & Cold Calling

Our sales VAs prospect, qualify, and convert. From cold outreach to warm follow-ups, we fill your pipeline without the overhead of a full-time hire.

Cold CallingLead GenerationOutboundAppointment Setting
Inbound & Outbound Sales

Inbound & Outbound Sales

Whether handling inbound inquiries or running outbound campaigns, our sales VAs are trained to close, upsell, and retain — always on-brand and on-script.

Inbound SalesOutbound SalesUpsellingSales Ops
Customer Service & Live Chat

Customer Service & Live Chat

Professional, warm, and always on-brand. Our customer service VAs manage live chat, email support, and ticket resolution so every customer interaction leaves a great impression.

Live Chat SupportEmail SupportTicket ResolutionCRM Updates
Admin & Back Office

Admin & Back Office

Data entry, database management, scheduling, and back-office operations handled with precision. Our admin VAs eliminate the busywork so you can focus on growth.

Data EntryDatabase ManagementSchedulingBack Office Ops
Creative & Media Production

Creative & Media Production

High-retention video editing and graphic design that keeps your brand looking sharp across every platform — delivered fast, on-brief, and without the agency price tag.

Video EditingGraphic DesignContent ProductionBrand Assets
Quality Assurance & Ops Management

Quality Assurance & Ops Management

Backed by 14+ years of Fortune 500 QA experience with Google, SiriusXM, and Comcast — we embed QA and operations oversight directly into your workflows to keep standards high at scale.

Quality AssuranceProcess AuditsOperations ManagementPerformance Monitoring

Client stories

What our clients say

"We had the pleasure of working with the Phoenix Prime team, and I can confidently say they are remarkable partners. From day one, they demonstrated an exceptional work ethic—always punctual, dependable, and ready to tackle any challenge. Truly hard workers who consistently deliver."

Jennifer A.

"Working with the Phoenix Prime team has been fantastic. They consistently bring in new client opportunities, stay on top of key accounts, and show exceptional initiative. Highly reliable, proactive, and dedicated to driving real business growth."

Charles K.

"Working with Phoenix Prime has been a seamless experience. Really appreciate their dedication—they bring a fantastic attitude and top-tier work ethic to everything they handle!"

Elana N.

Ready to delegate?

Stop doing everything yourself. Let a Phoenix Prime VA handle the details while you focus on what moves the needle.

  • No long-term contracts
  • Have them ready within 3 days
  • Dedicated VA, not a shared pool

Talk To Us Now!

Tell us what you need. We'll match you with the right VA and have them ready within 3 days — no commitment required.

Book a Free Discovery Call